4126 Norland Ave., Unit 128
Burnaby, BC Canada V5G 3S8
We’re open Monday – Friday, 9 a.m. – 4:0 p.m. PST
Frequently Asked Questions
Please read our FAQ before sending us a message.
REDAVID Salon Products ships direct via Canada Post/UPSP with realtime shipping fees quoted based on your address. Orders with a subtotal (after coupons or rewards points) of $100+ are FREE Shipping!
REDAVID Salon Products accepts Visa, Mastercard, Discover, American Express, PayPal as well as “pay as you go” options presented in the store.
Orders placed during normal business hours before noon PST are picked and shipped the same day. Please allow 3 to 5 business days for delivery in Canada and 5 to 10 business days in United States.
REDAVID Salon Products online store is fully encrypted with your credit card data also encrypted on entry and capture. Your password is hash encrypted in the database and cannot be viewed even by company staff members. Credit card info saved to your account is not housed in the database, but with our payment processor (Moneris/Stripe/PayPal).
After you’ve placed your order you will receive an order and credit card receipt. Your order will then be dispatched to our warehouse for picking, packing and fulfillment. Your tracking number is added to your order after it ships out and you’ll find it in your My Account section listed under your order.
You do! You’ll receive an invoice with a breakdown of your order, any tax/GST, as well as points you earned (if you signed up for our rewards program).
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